Data Deletion Instructions

Send an email to skolar@xenocipher.com with the subject “Data deletion request” and include:

• your name;
• how you contacted us — your WhatsApp number, your Facebook name or Instagram username, or the email you used on our website;
• anything else that helps us find your data (for example the date you messaged us).

You can also send the same request as a WhatsApp message to +91 76785 92540.

1. We may ask you to confirm the request from the same number, account or email, so nobody can delete someone else’s data.
2. We delete your messages, comments and contact details received through Facebook, Instagram and WhatsApp, and your website enquiries, from our systems.
3. We add your number or account to a do-not-contact list, so we never message you again.
4. We confirm by email or WhatsApp once it is done — within 30 days of your request.

• The minimum record needed to honour your do-not-contact request.
• Information the law requires us to keep (for example invoices), for as long as it requires.
• Data a school has entered into the Skolar Bot platform about its own students or staff: we delete it on the school’s instruction, so please contact your school — we will help them.

Deleting data from our systems does not delete it from Facebook, Instagram or WhatsApp. You can delete your own comments and messages in those apps, and manage what Meta keeps in your Meta Accounts Center. See also our Privacy Policy.