Service Requests
Handle requests from parents and staff, tracked to done.
Messages
1,204
+15%
Read rate
92%
+5%
55+
Connected Modules
Secure & Scalable
Always available
Overview
Raised. Routed. Resolved.
Log service requests — a document, a facility issue, a query — and route them to resolution with status everyone can see. No request falls through the cracks.
Category
Communication & Community
3
Key benefits
high-impact
5
Capabilities
powerful
55+
Modules
and growing
Why schools choose it
What Service Requests changes, day to day
Every request tracked
Raised, assigned and resolved with a visible status.
Routed to the right desk
Requests reach whoever can actually handle them.
Accountable
Open items are visible until they're closed.
What’s included
Everything you need, in one module
Service Requests is part of the connected Skolar platform — it shares the same student, staff and academic records as every other module, so nothing is entered twice.
- 01Request logging
- 02Routing & assignment
- 03Status tracking
- 04Parent & staff requests
- 05Resolution history
Connected
Shares one set of student & staff records.
Secure
Role-based access on every portal.
Real-time
Changes are live the moment they're saved.
Cloud-based
Reach it from any device, anywhere.
Keep exploring
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Learn moreOnline PTM Feedback
Gather structured feedback during parent–teacher meetings.
Learn moreReady to see Service Requests in action?
Book a walkthrough and we’ll show you Service Requests running on real school data — connected to the rest of the platform.